Effective Date: 03/02/2025

This User Agreement (“Agreement”) is a legal contract between you (“User,” “you,” or “your”) and HYPERHOST SOLUTIONS LLC (“Company,” “we,” “us,” or “our”) that governs your access to and use of our website [hyperhost-solutions.com] and services. By using our services, you agree to comply with and be bound by this Agreement. If you do not agree, please do not use our services.

1. Acceptance of Terms

By accessing or using our website and services, you confirm that:

• You have read, understood, and accepted this Agreement.
• You are at least 18 years old or have legal consent from a guardian.
• You will comply with all applicable laws while using our services.

2. Description of Services

We provide web hosting, cloud solutions, domain registration, and other related services. The scope, pricing, and availability of services are described on our website and may change at our discretion.

3. Account Registration

To access certain services, you may need to create an account. You agree to:

• Provide accurate and complete information.
• Maintain the confidentiality of your login credentials.
• Accept responsibility for all activities under your account.

We reserve the right to suspend or terminate accounts for fraudulent, misleading, or harmful activities.

4. Fees and Payments

• All services are billed as per our pricing structure on our website.
• Payments must be made on time to avoid service disruptions.
• Failure to pay may result in account suspension or termination.
• Certain services, such as domain registration, may be non-refundable.

5. User Responsibilities

You agree to:

• Use our services for lawful purposes only.
• Not engage in hacking, phishing, spamming, or spreading malware.
• Not violate intellectual property rights of others.
• Maintain backups of your data.

6. Prohibited Activities

You are strictly prohibited from:

• Hosting illegal content, including but not limited to child exploitation, violence, or hate speech.
• Using our services to distribute malicious software.
• Engaging in fraud, impersonation, or identity theft.

Violations may result in immediate account termination and legal action.

7. Service Availability and Uptime

• We strive to provide 99.9% uptime for hosting services.
• Scheduled maintenance may result in temporary downtime.
• We are not responsible for outages caused by third-party providers, cyberattacks, or force majeure events.

8. Data Security and Privacy

• We take reasonable measures to protect your data.
• However, we cannot guarantee absolute security.
• Users are responsible for securing their login credentials and data.
• Our Privacy Policy governs how we collect, use, and protect user information.

9. Intellectual Property

• All trademarks, logos, and content on our website are owned by HYPERHOST SOLUTIONS LLC.
• Users may not copy, modify, or distribute our intellectual property without permission.

10. Third-Party Services

• We may integrate third-party services such as payment processors.
• We are not responsible for third-party content, terms, or privacy policies.

11. Termination and Suspension

We may suspend or terminate your account for:

• Violating this Agreement.
• Non-payment of fees.
• Engaging in fraudulent or illegal activities.

Users may cancel their accounts at any time, subject to our cancellation policy.

12. Limitation of Liability

• We are not responsible for indirect or incidental damages resulting from service use.
• Our total liability shall not exceed the amount paid by the user in the last 12 months.

13. Indemnification

You agree to indemnify and hold HYPERHOST SOLUTIONS LLC harmless from any claims, damages, or legal actions arising from your misuse of our services.

14. Governing Law and Dispute Resolution

• This Agreement is governed by the laws of Kentucky, USA.
• Any disputes shall be resolved through arbitration or courts in Louisville, KY.

15. Modifications to the Agreement

We may update this Agreement from time to time. Continued use of our services after modifications constitutes acceptance of the revised terms.

16. Contact Information

For any questions or concerns regarding this Agreement, contact us at:

📧 Email: contact@hyperhost-solutions.com
📍 Address: 9900 Corporate Campus Drive Suite 3000, Louisville, KY 40223
📞 Phone: +1 (502)-434-6724